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Basic Troubleshooting:
AsanteTalk
1. AsanteTalk with Mac OS 10.5.
To restore the printing functionality in OS 10.5 or later, please follow
this procedure:
-
Make sure the printer, computer, AsanteTalk (and router, hub or switch if
used) are powered up.
- Wait until all devices are completely booted up.
- The AsanteTalk lights for power and link should both be on.
- Go to system preferences, network Click on advanced.
- Make sure that AppleTalk is active on the Ethernet port you are using. Remember that some newer Macs have more than one Ethernet port.
- Open the printer list (system preferences, print and fax)
- If your printer shows up delete it (that may be an old status)
Add a printer
-
When not found, choose more printers
- When the add printer box comes up, choose something besides AppleTalk for a
moment
- Unplug the little black power cord from the AsanteTalk for 5-10 seconds
- Plug it back in.
- Quickly (within 5 seconds) go back to your computer and change the add
printer protocol selection to AppleTalk.
- The transmit light on the AsanteTalk should blink periodically for a while
- Wait from ten seconds to as long as three minutes
- The printer should appear in the add printer box
- Select the printer and finish the add printer process
- Your printer should now be ready to use.
2. AsanteTalk With MacOS X
To restore the printing functionality in OS 10, please follow this procedure:
- Make sure the printer, computer, AsanteTalk (and router, hub or switch if
used) are powered up.
- Wait until all devices are completely booted up.
- The AsanteTalk lights for power and link should both be on.
- Go to system preferences, network
- Make sure "show" lists Ethernet.
- Go to the AppleTalk tab
- Make sure the "make AppleTalk Active" box is checked
- Open the printer list (system preferences, print and fax)
- If your printer shows up delete it (that may be an old status)
Add a printer
- When not found, choose more printers
- When the add printer box comes up, choose something besides AppleTalk for a
moment
- Unplug the little black power cord from the AsanteTalk for 5-10 seconds
- Plug it back in.
- Quickly (within 10 seconds) go back to your computer and change the add
printer protocol selection to AppleTalk.
- The transmit light on the AsanteTalk should blink rapidly within a few
seconds
- Wait 10-60 seconds
- The printer should appear in the add printer box
- Select the printer and finish the add printer process
- Your printer should now be ready to use.
3. AsanteTalk With MacOS 8/9
To use the AsanteTalk in Mac OS 8 or OS 9, follow this procedure.
- Remove the power cord from the AsanteTalk (at least 10seconds)
- Open your chooser
- Plug the power cord back into the AsanteTalk
- Close the chooser and reopen it.
- Wait at least 2 minutes.
- Your printer may show up again at this point.
- Restart your computer.
- Power cycle the AsanteTalk again.
- Open the Chooser
- Your printer should now show up and be usable.
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