Basic Troubleshooting: AsanteTalk
1. AsanteTalk with Mac OS 10.5.
Make sure the printer, computer, AsanteTalk (and router, hub or switch if
used) are powered up.
Wait until all devices are completely booted up.
The AsanteTalk lights for power and link should both be on.
Go to system preferences, network Click on advanced.
Make sure that AppleTalk is active on the Ethernet port you are using. Remember that some newer Macs have more than one Ethernet port.
Open the printer list (system preferences, print and fax)
If your printer shows up delete it (that may be an old status)
Add a printer
When not found, choose more printers
When the add printer box comes up, choose something besides AppleTalk for a
moment
Unplug the little black power cord from the AsanteTalk for 5-10 seconds
Plug it back in.
Quickly (within 5 seconds) go back to your computer and change the add
printer protocol selection to AppleTalk.
The transmit light on the AsanteTalk should blink periodically for a while
Wait from ten seconds to as long as three minutes
The printer should appear in the add printer box
Select the printer and finish the add printer process
Your printer should now be ready to use.
2. AsanteTalk With MacOS X To restore the printing functionality in OS 10, please follow this procedure:
Make sure the printer, computer, AsanteTalk (and router, hub or switch if
used) are powered up.
Wait until all devices are completely booted up.
The AsanteTalk lights for power and link should both be on.
Go to system preferences, network
Make sure "show" lists Ethernet.
Go to the AppleTalk tab
Make sure the "make AppleTalk Active" box is checked
Open the printer list (system preferences, print and fax)
If your printer shows up delete it (that may be an old status) Add a printer When not found, choose more printers
When the add printer box comes up, choose something besides AppleTalk for a
moment
Unplug the little black power cord from the AsanteTalk for 5-10 seconds
Plug it back in.
Quickly (within 10 seconds) go back to your computer and change the add
printer protocol selection to AppleTalk.
The transmit light on the AsanteTalk should blink rapidly within a few
seconds
Wait 10-60 seconds
The printer should appear in the add printer box
Select the printer and finish the add printer process
Your printer should now be ready to use. 3. AsanteTalk With MacOS 8/9 To use the AsanteTalk in Mac OS 8 or OS 9, follow this procedure. Remove the power cord from the AsanteTalk (at least 10seconds)
Open your chooser
Plug the power cord back into the AsanteTalk
Close the chooser and reopen it.
Wait at least 2 minutes.
Your printer may show up again at this point.
Restart your computer.
Power cycle the AsanteTalk again.
Open the Chooser
Your printer should now show up and be usable.
