General Asante App FAQ


Find out if asante smart home app is up to date

How to check the version of Asante smart home app? 

how to share asante app with family and friends

How to create additional users in Asante Smart Home app? 

Asante permission to contacts and location?

Why does Asante app request access to my contacts and location? 

text message if garage door opens

How to setup text and Email notifications with Asante Smart Home? 

add or delete new asante device

Uninstallation and reinstallation of an add-on device on Asante app 

asante app factory mode reset

How to and why apply a factory reset to Asante Smart Home products? 

asante password reset

How to reset password or log-in email for Asante Smart Home app? 

Asante Home Extender FAQ


Asante Home Extender

What is Asante Home Extender? 

Home extender

How far is the coverage of Asante Home Extender? 

How to configure Asante Home Extender for wireless operation?

How to configure Asante Home Extender? 

Check the coverage for extender

How to check if Asante Home Extender is successfully connected? 

Asante Garage Door Opener with Camera FAQ


Smart Garage Door Opener

What is Asante Smart Garage Door Opener with Camera and how it works? 

Garage Sensor

What is Asante Garage Door Sensor? 

Asante Garage Door Opener Motor Compatability

Asante garage door motor compatibility 

Sensor troubleshoot

How to troubleshoot Asante Smart Home Garage Door Sensor? 

Asante TapTap FAQ


TapTap Faq

TapTap – General Questions 

TapTap troubleshoot

TapTap Troubleshooting 

Asante Smoke Detector FAQ


How to reset Asante Smoke Detector?

How to reset Asante Smoke Detector?